Woodboys: Frequently Asked Questions ~ Wood Floors Woodboys Charleston's Largest Selection of Hardwood Floors





What kind of assurance can you provide that I'll be satisfied with Woodboys' products and service?
Woodboys has been delivering high quality wood products at competitive prices for over twenty-five years in the Charleston market. You can be confident that Woodboys will make every effort to insure your satisfaction with our products and service.

What are your store hours?
Monday - Friday 9:00 a.m. - 5:00 p.m. Saturday 10:00am - 2:00pm. We also offer evening and Saturday appointments.

How do I find your store?
Click here for a map and directions.

Can I get a wood flooring sample?
Yes. Woodboys will allow you to check out up to three samples from our showroom.

Will Woodboys help me estimate how much material I need for a project?
Yes. However assistance by our employees in estimating required quantities of material is available with the understanding that the company shall not be liable for errors in such estimates.

Does Woodboys offer delivery?
Yes. We offer Woodboys Deluxe Delivery starting at $75.00, depending upon location.

What are Woodboys' payment methods?
Woodboys accepts cash, check, and all major credit cards (American Express, Discover, Master Card, and Visa). Special financing options are also avaliable.

What types of special financing options do you offer?
We offer Wells Fargo's Flooring Solutions program, which gives you 6 months to pay with 0% interest. (12 Months 0% for the month of May 2011!)

Will my personal information be shared with anyone?
For no reason will your name or personal information be distributed or sold to anyone. Your personal information is only for transactions that occur between you, the customer, and Woodboys, the retailer.

What kind of customer satisfaction guarantee, or warranty, does Woodboys offer?
Woodboys will make every effort to insure your satisfaction with our products and service. In all events, however, our liability is limited to replacement of the merchandise or the invoice value of any material deemed unsatisfactory prior to installation.

Woodboys warrants that, to the best of our knowledge, the prices and other conditions of each sale do not violate any applicable government order or regulation. No change in, or modification of, Woodboys terms of sale shall be valid except as set forth herein. Woodboys has made no warranty, or representation express or implied, relative to the merchandise covered by any order.